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USPS issues updates for User Guide and FAQs to Enroll and Sign in to LiteBlue with Multifactor Authentication (MFA)

Dear Brothers and Sisters:

Please find enclosed a copy of the above-reference USPS issues updates for User Guide and FAQs to Enroll and Sign in to LiteBlue with Multifactor Authentication (MFA)

According to the Postal Service, maintaining the privacy of the employees' personal data is a shared priority of the Postal Service. Your private information stored online is a target for criminals who seek to compromise this data for their financial gain. As an additional safety measure, the Postal Service has deployed multifactor authentication (MFA) on LiteBlue.

This means that, in addition to providing your Employee Identification Number (EIN) and Password, you will be required to provide a second security factor (MFA), such as Push Notification approval from Okta Verify, Google Authenticator, One-Time Passcode (OTP) SMS Text, One-Time Passcode (OTP) Phone call or E-mail verification (default).

After January 15, 2023, employees are required to set up MFA to access LiteBlue.

After March 20, 2023, employees must have MFA enabled to access LiteBlue and their Self­ Service Profile (SSP).

The objectives of this document are to provide detailed instructions for users who are establishing a security method (or methods) to sign in to LiteBlue with multifactor authentication and to provide detailed instructions on how to access your Self-Service Profile.

Please disseminate this information as you deem appropriate. Should you have any questions contact the Contract Administration Department.

MFA-FAQs (PDF)

MFA-USER-GUIDE (PDF)

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